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Why can't I see any prices?

We only sell to businesses and can therefore offer our customers prices that are well below the competition. To view prices and purchase, please create an account and confirm that you are a business.

Tip: There is a huge discount on your first order :-)

Where can I sign up to get the best prices?

To get the best prices, you need to create an account and then confirm your email address. This only takes a few seconds.

Click here to create your account directly.

What payment methods are available?

We offer you three different payment methods:

• Payment in advance
• PayPal
• Credit card

• PayPal:
• Prepayment: BNC Cosmetics GmbH
• IBAN: DE07 3605 0105 0002 8584 54

Please note that the goods will only be dispatched once the payment has been confirmed in our account.

How long does it take for my order to be processed?

As soon as we receive payment, we will ship your order immediately. Our shipping days are Monday to Thursday. If we receive your order by 11am, it will be shipped the same day.

How long does it take to ship my order?

We ship your orders from Monday to Thursday.

• Orders received before 12pm will be shipped the same day with DHL.

• Orders received over the weekend will be shipped directly on Monday.

The delivery time within Germany is usually 1-3 working days, depending on processing by DHL. For international shipments, the delivery time can be up to 7 days depending on the destination country.

My order is incomplete - what can I do?

• If the item was listed and charged on your invoice but has not been delivered, please contact us by phone or email for clarification.
• If the quantity delivered does not match the quantity on the invoice, please call us so that we can investigate the case.